Return & Exchange Policy
7-Day Window

You may apply for exchange or return within 7 days of receiving the product.

RETURN AND EXCHANGE ARE NOT AVAILABLE DURING DISCOUNT CAMPAIGNS UNLESS STATED.

Eligibility for Return or Exchange

Due to the nature of perfumes and attars, we follow strict hygiene and quality standards.

  • Product must be unused (testing allowed)
  • You must notify us within 48 hours of receiving the product
  • Requests made after this time may not be accepted
  • Original packaging, tags, barcode, and receipt required
  • Product must be received first — no instant exchange/refund with delivery agent